AccomplishmentsMember of Eastern Heating and Cooling CouncilPublic Works Contractor 2001 Volume Achievement Award from P/P South Jersey Gas Preferred Contractor Mitsubishi Diamond Dealer 2004/2005 Best in Salem County Award Authorized Carrier Dealer Authorized Water Furnace Dealer TestimonialsWednesday and Thursday of this week our air conditioner coil was replaced. My wife and I appreciate the time and coordination that all of you have done to ensure that this was repaired before the heat and humidity arrive. Although this was a warranty replacement, your company and employees went the extra step taking the time needed and supplying materials for the additional ductwork to retrofit the new coil. This was necessary to ensure maximum HVAC efficiency. Additionally our sincere thanks to Danny, Chuck, Barry, Nick and Carlos. Danny did the initial diagnosis; Chuck and Barry determined the coil size and necessary materials for duct retrofitting. Carlos and Nick did an outstanding job installing the new evaporator coil and duct tie ins. Everything was completed in a timely and efficient manner, your company is fortunate to have such excellent technicians. We have always been extremely satisfied with Laury Heating’s commitment to us as customers and will continue to highly recommend you to everyone. Your service has always been excellent. And please thank anyone we may have missed in this memo. Robert & Ann Schumann Mullica Hill, NJ Dear John: We would like to express our appreciation to you and your staff for your efforts in solving our heating problems. Everyone with whom we dealt, the women in the office, the installers, and the technicians, were courteous and professional. Each person seemed concerned that we did not have heat and they did what they could to help us. The technicians seemed determined to locate the source of the problem and fix it. When the unit could not be fixed, you stepped up and replaced it. We are sorry that we experienced this difficulty but are grateful that you supported us through it. We feel that in choosing Laury Heating we chose a company that stands behind it work and products. We would not hesitate to recommend you to our friends and neighbors. Again, thank you to everyone. Trish and Gene Strolle, Carrier Corporation Farmington, CT I just had my Carrier A/C maintenance completed by Sammi (tech #547) and I just wanted to say, GREAT customer service. He was on time, courteous, efficient, and friendly. Thanks so much! Lynda Murray Turnersville, NJ Once again I want to compliment DJ and his assistant for doing such a great job. He was a great guy and they did BEAUTIFUL work. JR is a perfectionist same as myself and he NEVER disappoints! Give him more money to keep him. Satisfied with Laury as always! I recommend you constantly! Kevin Kasprowicz Sewell, NJ I just got a major job performed by your company, I've owned many homes and had many contractors do work for me but none even come close to your company and the men that work for you! The workers were neat, respectful, knowledgeable hard workers, and they had no problem with doing the installs in the order that we required due to my health reasons. I have recommended your company to many neighbors and I will continue to do the same thing as long as I'm in the area!! Kevin and Kathleen Kasprowicz Vineland, NJ I had a new heater and central air conditioner installed by your company last week at my home. I want to compliment both Ralph Medina and Mike Ballario for their fine work. They are an asset to your firm! They were both pleasant to have in my home, were neat and organized as they worked, and did their very best to accommodate my wishes as to placement of the vents and thermostat. Susan and William Conway Bridgeton, NJ I want to thank Maria for her outstanding customer service. Taking the time to listen to my problem, investigating, and following it through made a very frustrating situation into a positive outcome for me. I am a very grateful customer. Maria is truly an asset to this company. Cindy Moffett Woodstown, NJ My name is Paul Carbino and I recently had a new Peerless boiler and hot water exchanger installed in my home. Most of the work was done by Ralph Medina and Mike Ballario. These two men were a pleasure to have work in my home. They were respectful both of me and my property, they worked diligently and continuously from the time they arrived until the day was done. They arrived when they said they would, they cleaned up and most important, the new system works wonderfully. Ralph even came to my house on a Saturday to finish the job so I would not be without heat over the weekend. I really appreciated that effort and concern on his part. To state the obvious, I was impressed. Truly a professional gesture. I have already told friends how satisfied I am with your service and will continue to do so. Paul Carbino Vineland, NJ On behalf of Island Charities I would like to thank you for the fantastic job that was recently completed at one of our homes. The quality of work performed was only exceeded by the pleasant personalities of the workers involved. Their skills and work ethic are second to none. Your bill also reflects the level of your company's generosity and we really appreciate that. Jim H. I was so impressed by the work done at my house that I had to let you know. The servicemen were polite and knowledgeable and got the job done as quietly and as fast as possible. After the work was done, my basement did not look like any work had been done, except for the new heater of course. I am in service and know the extra effort it takes to be as neat as they were. I would not hesitate to use your company again or recommend you to others. B. Olmo Pennsville, NJ We would like to thank you for your quick response to our heating problem and for the quick installation of our new heater. We were very impressed with your workers and are especially excited about having more efficient heating and saving money in the process. Thanks again for your help. C. and M. Lockwood Pitzo Bellmawr, NJ A couple weeks ago, you serviced one of my locations in Cape May. When we got the bill, I noticed I was credited for an job I accidentally paid twice. Your staff noticed my error and I actually got a refund. I cannot begin to tell you how much that meant to me. Honesty and integrity still mean something. I remain a satisfied customer and want to thank you again for your courtesy in this matter. W. Piersanti Cape May, NJ Just wanted to say thank you so much for the installation that your company performed at my house. What impressed me the most was how knowledgeable, professional, and courteous all your employees were. All the guys took their time to explain everything and answer all my questions and didn't make it feel like time was an issue. Looking forward to continuing service with your company and passing my experience on with others. K. Snyder, Jr. Pitman, NJ Your employees were courteous, on time and neat. The installation of the heater and air cleaner is clean and neat, very professional. D. Willis Elmer, NJ Your firm rates as one of the best I have dealt with. You designed the system to meet the need; started and completed work on schedule as promised and the team doing the installation was excellent in every respect. H. Schultz Vineland, NJ We have been doing business with Laury Heating for 15 years and we find all the people from Laury to be courteous, knowledgeable, and ready to answer or find answers to our questions. It is a pleasure to deal with a company that prides itself in quality customer service. Thank you! B. Johnson Elmer, NJ My Husband and I are very pleased and glad that we used Laury Heating Co. Your crew is the best! Please thank them for us for doing an excellent job. Mr. & Mrs. Weber Centerton, NJ Service was prompt and the work was clean. A refreshing change compared to other businesses. Thank you! Greg D. Galloway, NJ
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